Privacy Policy

Effective date: July 2026

Tadu Ethiopian Kitchen ("Tadu," "we," "us," or "our") operates the website taduethiopiankitchen.com and the physical restaurant locations at Mission Bay, Tenderloin, and San Mateo (collectively, the "Restaurant"). This Privacy Policy explains what information we collect through the website, how we use it, and the choices available to you. By using this website, you agree to the practices described here.

  1. Information We Collect

We collect information in the following ways:

Information you provide directly. When you use the contact form on this website, we collect your first and last name, email address, the subject you select (general inquiry, catering, or other), and the content of your message. If you contact us by phone or email using the addresses listed on the site, we collect whatever information you choose to share in that communication.

Information collected automatically. This website does not use cookies or similar tracking technologies. Our web hosting provider may automatically log standard technical information, such as pages requested, for the limited purposes of operating and securing the server. This information is used only in aggregate to maintain site performance and is not used to track individual visitors across sessions or to build visitor profiles.

Information from third-party ordering and payment platforms. Online ordering for our three locations is handled through third-party platforms, specifically Toast, Square, and ChowNow, and gift cards are sold through Square. When you place an order or purchase a gift card through one of these links, you leave taduethiopiankitchen.com and interact directly with that provider. Any personal or payment information you submit through those platforms, including name, delivery or contact information, and payment card details, is collected and processed by that third party under its own privacy policy, not this one. We encourage you to review the privacy policies of Toast, Square, and ChowNow before placing an order.

Information from social media. Links to our Facebook, Instagram, and Yelp pages are provided for your convenience. Any interaction you have with those platforms is governed by their respective privacy policies, not ours.

  1. How We Use Information

We use the information described above to respond to inquiries submitted through the contact form, including general questions and catering requests; to operate and maintain the website; and to comply with legal obligations where applicable. We do not use information submitted through the contact form for automated marketing communications unless you separately opt in to receive them.

  1. Cookies and Tracking Technologies

This website does not use cookies, tracking pixels, or similar technologies, and it does not use analytics or advertising services that track visitors. We periodically review the technologies embedded on this site, including third-party ordering and social media widgets, to confirm this remains accurate. If a cookie, pixel, or similar tracking technology is added in the future, whether by us or through a third-party feature embedded on the site, this Privacy Policy will be updated before or at the time that technology is introduced to describe it and the choices available to you.

  1. Sharing and Disclosure of Information

We do not sell personal information collected through this website. We may share information with service providers who help us operate the website, such as hosting and form-processing providers, solely for the purpose of providing those services to us. We may also disclose information if required to do so by law, or to protect the rights, property, or safety of Tadu, our guests, or others.

  1. Third-Party Links

This website contains links to third-party services, including our online ordering platforms, gift card provider, and social media pages. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policy of any third-party site before providing personal information to it.

  1. Data Retention

We retain information submitted through the contact form for as long as reasonably necessary to respond to your inquiry and for our internal recordkeeping, after which it is deleted or anonymized in the ordinary course of business.

  1. Children's Privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

  1. Your Choices and Rights

Depending on where you live, you may have rights regarding your personal information, such as the right to request access to, correction of, or deletion of information we hold about you. To make a request, or with any questions about this policy, contact us using the information in Section 10. Please note that information submitted directly to our third-party ordering, payment, or gift card providers must be addressed through those providers, as we do not control that data.

  1. Security

We use reasonable administrative and technical measures to protect information submitted through this website. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

  1. Contact Us

Questions about this Privacy Policy can be directed to any of our locations:

House of Tadu, Mission Bay: 1120-30 4th Street, San Francisco, CA 94158. Phone 415-655-9344. Email HouseOfTaduSF@gmail.com.

Tadu Ethiopian Kitchen, Tenderloin: 484 Ellis Street, San Francisco, CA 94102. Phone 415-409-6649. Email TaduEthiopianKitchenSF@gmail.com.

Tadu Ethiopian Kitchen, San Mateo: 66 21st Avenue, San Mateo, CA 94403. Phone 510-395-0225. Email TaduSanMateo@gmail.com.

  1. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. The "Effective date" at the top of this page indicates when it was last revised.